Frequently Asked Questions
Everything you need to know about your MADE Hoops orders and gear.
How long does shipping take for MADE Hoops apparel?
Standard shipping typically takes 5-7 business days. Please allow an additional 2-3 days for processing during peak tournament seasons.
What is your return policy for basketball gear?
We offer a 30-day return policy on all unworn and unwashed items with original tags attached. Custom or personalized jerseys are final sale.
Do you offer international shipping for global fans?
Yes, we ship our products worldwide. Shipping rates and delivery times vary by country and will be calculated at checkout.
How can I track my order status?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey.
Are the sizes true to fit for youth athletes?
Our apparel is designed specifically for athletes. We recommend checking our detailed size guide located on each product page to ensure the best fit for on-court performance.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.